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Lumen URC, 88 Tavistock Place, London WC1H 9RS

Please register by Wednesday the 20th of September to secure your place on this course.

For those who are new to, or would like to improve their skills in, volunteer support and management.

Volunteers give their time for free to get involved in statutory, community and charitable work and are an integral part of the life of most community organisations. They bring a huge amount of capacity, knowledge, enthusiasm and empathy, but in order for it to work their involvement needs to be well planned and managed. This course will equip you with knowledge and skills needed to do this.

Course Content:

  • What is volunteering and what type of roles could be developed
  • Creating roles and recruiting volunteers - processes to follow
  • Legal aspects - what rights do volunteers have?
  • Support and management - realistic methods and examples
  • Expenses, references, support on offer

Participants will be provided with volunteer management templates, sources of support and opportunities to discuss real life situations or to raise concerns.


Karen Chillman, head of volunteering at Croydon Voluntary Action (CVA)

Croydon Voluntary Action (CVA) helps with volunteer management, recruitment and support. Karen has worked in the charity sector for over 30 years and has spent over 15 years working with local organisations to develop their volunteering good practice.

Continuing Professional Development (CPD)

This event is approved by the Royal Society of Biology for purposes of CPD and may be counted as 15 CPD credits.


Royal Society of Biology members - £100 + VAT
Staff and members of Member Organisation, Staff of HUBS or SCAS members - £175 + VAT
Non-members - £300 + VAT

Group-booking discounts of up to 10% are now available, for Members and Member Organisations who would like to send four or more of their staff on this course. If you would like to make a group booking please contact our training officer.

If you are booking on behalf of a colleague please add your contact details in the special requirements box.


For more information and to register your interest, please contact our training officer.

Cancellation Policy

Cancellation with over 10 working days' notice = 100% refund, less 25% admin fee
Cancellation with 5-10 working days' notice = 50% refund, less 25% admin fee
Cancellation with less than 5 working days' notice = 0% refund

The Royal Society of Biology reserves the right to cancel or reschedule a training event up to 10 working days before the event is due to take place. A full refund will be issued.

If the Royal Society of Biology is required to cancel or reschedule a training event with under 10 working days' notice due to unforeseen circumstances, a full refund will be issued and 50% of attendee pre-paid travel will be compensated.